In the know

Stay safe against rogue traders

Dear resident,

Rogue traders are criminals. They pose as professional tradespeople, but their real aim is to con people out of their hard-earned money. So how can you protect yourself and your family?

✔️Try to avoid talking to unexpected ‘tradespeople’ at your door as it is unusual that legitimate tradespeople will cold call you

✔️If possible, get quotes for work from at least three different companies

✔️Check that the trader is registered with an accredited trade body and an Alternative Dispute Resolution (ADR) scheme  

✔️Avoid paying for work at your doorstep and do not go to a cash machine if asked to by a trader  

✔️Remember that even if you sign a contract, you are legally entitled to a 14-day cancellation period  

✔️Make sure to report any rogue traders and scams to us and Trading Standards

✔️ Submit any CCTV or doorbell camera footage to our Suspicious Activity Portal

All information really helps us see the bigger picture and to identify offenders.

You can contact us via direct message or on our website. Always call 999 in an emergency.